PROMISE / STORE INFORMATION

Your privacy

This notice explains how MAC s.a.r.l. handles information in connection with Promise website. Contact hi@brndoutloud.com with privacy questions or requests.

When you browse

Our hosting provider, Vercel, may process technical information such as your IP address, browser details, requested pages and access times to deliver, secure and troubleshoot the website. No advertising trackers or third-party analytics scripts have been added to this storefront.

When you email us

If you contact us, we receive your email address, name if supplied, and the content of your message. We use this information to respond, provide support and retain records needed to handle the enquiry. Contacting us does not subscribe you to marketing emails.

Your wedding workbook

Information you enter into the downloaded Excel workbook remains in the location where you choose to save it. We do not receive your workbook or guest list through this website. If you save your file to a cloud service, that service's own privacy terms apply. Please remove unnecessary personal information before sending any workbook excerpt to support.

Orders and payments

When checkout is enabled, Paddle handles payments as merchant of record and processes the contact, billing and payment details you provide. We use the transaction reference, purchased item, payment status and a random browser identifier to confirm access to your download. We do not receive your full card number or security code. An essential, HTTP-only cookie keeps order access available in the purchasing browser for 30 days; local storage remembers your most recent transaction reference. Temporary download credentials expire after five minutes. These are used for checkout and delivery, not advertising. Paddle and its service providers may process data outside your country. Their privacy notice is available at https://www.paddle.com/legal/privacy. Test checkout is explicitly labelled and uses simulated payments.

Service providers and retention

Hosting and email providers process information needed to operate those services and may process it outside Lebanon. We retain enquiry information only as needed for support, legitimate business records and applicable obligations. We do not sell your personal information.

Your choices

You can ask us about the information we hold, request correction or deletion, and raise a privacy concern by email. We may need to verify a request before acting on it, and some records may need to be retained to meet legal obligations. This does not limit any rights available under applicable law.